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June
2007 Report Card
Sept 2007
Strand-In
Final 2007 Report
Card
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- “I also did not receive any hotel accommodations, and the
gate operator emphatically told all of us on the plane that American would NOT
help pay for anyone's accommodations. Due to the costs of my hotel stay in Austin,
a Jet Blue flight I was forced to book since AA could not get me to New York before
the 31st (I was obviously supposed to be there on the 29th), a missed night in
a hotel in Manhattan that I was forced to pay for, and taxi fare back and forth
from Austin to my hotel, my monetary costs from this delay alone are well over
$700. A $100 voucher would indeed be a huge slap in the face.”
- “Back
at DFW my daughter who has an autistic 2 yr. old was driving around the airport
wondering where I was. Finally after a phone call from me she parked went to the
AA ticket counter to ask for information which was rudely told "It’s the
weather haven't you been watching TV?" to which she replied she had been circling
the airport.”
- “I had a woman on my flight that had recently
had back/hip surgery. Upon taking her pain medication with no food she vomited.
She asks the stewardess to take the bag and dispose of it and her reply was we
have no TRASH BAGS you'll have to hold on to it.”
- “There was
a small lap dog who had DOGGIE POOP on the seat and the owner upon being given
napkins for the passenger to clean up the mess she also was told to hold on to
the mess as there were no TRASH BAGS.”
- “It was thirteen continuous
hours in the same aircraft. The only food available were a few small snacks
and a couple of soda pops (per person). Additionally, the toilets overflowed,
and the water in the bathroom ran dry, so I was not able to wash my hands after
relieving myself. - It was disgusting.”
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