Office of the Airline Consumer Advocate
New York State Consumer Protection Board
5 Empire State Plaza, Suite 2101, Albany, NY 12223
Phone Toll Free: 1-800-697-1220
www.nysconsumer.gov

To file a complaint with the US Department of Transportation:

Aviation Consumer Protection Division, C-75
U.S. Department of Transportation
1200 New Jersey Ave, SE, Washington, DC 20590
http://airconsumer.ost.dot.gov/escomplaint/es.cfm
1-202-366-2220

Most Frequently Requested Airline Toll-Free Numbers:

AIRTRAN AIRWAYS	800.247.8726
AIR CANADA	888.247.2262
ALASKA AIRLINES	800.426.0333
AMERICAN AIRLINES/ AMERICAN EAGLE	800.433.7300
AMERICAN TRANS AIR (ATA)	800.435.9282
CONTINENTAL AIRLINES	800.525.0280
DELTA AIRLINES	800.221.1212
FRONTIER AIRLINES	800.432.1359
NORTHWEST AIRLINES/ KLM/ MESABA AIRLINES	800.225.2525
UNITED AIRLINES/ UNITED EXPRESS	800.241.6522
US AIRWAYS	800.428.4322
WESTJET	800.538.5696

All Airline Toll-Free Numbers List:

AER LINGUS	800.474.7424
AERO CALIFORNIA	800.237.6225
AEROFLOT	888.686.4949
AEROLINEAS ARGENTINAS	800.333.0276
AEROMEXICO	800.237.6639
AIR CANADA	888.247.2262
CHINA AIRLINES	800.227.5118
AIR EUROPA	888.238.7672
AIR FRANCE	800.237.2747
AIR INDIA	800.223.7776
AIR JAMAICA	800.523.5585
AIR MAURITIUS	800.537.1182
AIR NEW ZEALAND	800.262.1234
AIR PACIFIC	800.227.4446
AIR PORTUGAL (TAP)	800.221.7370
AIR TAHITI NUE	877.824.4846
AIRTRAN	800.247.8726
AIR TRANSAT	877.872.6728
AIR ZIMBABWE	800.742.3006
ALASKA AIRLINES	800.426.0333
ALITALIA AIRLINES	800.223.5730
ALL NIPPON AIRWAYS	800.235.9262
ALOHA AIRLINES	800.367.5250
AMERICAN AIRLINES	800.433.7300
AMERICAN EAGLE	800.433.7300
AMERICAN TRANS AIR (ATA)	800.435.9282
ASIANA AIRLINES	800.227.4262
AUSTRIAN AIRLINES	800.843.0002
AVIANCA	800.284.2622
BAHAMAS AIR	800.222.4262
BRITISH AIRWAYS	800.247.9297
BRITISH MIDLAND	800.788.0555
BWIA	800.538.2942
CANJET	888.201.2289
CATHAY PACIFIC	800.233.2742
CAYMAN AIRLINES	800.422.9626
CHINA AIRLINES	800.227.5118
CHINA EASTERN AIRLINES	800.200.5118
CHINA SOUTHERN AIRLINES	888.338.8988
COLUMBIA PACIFIC AIRLINES	800.868.2904
CONTINENTAL AIRLINES	800.525.0280
DELTA AIRLINES	800.221.1212
EGYPT AIR	800.334.6787
EL AL ISRAEL	800.223.6700
EMIRATES AIR	800.777.3999
EVA AIRLINES	800.695.1188
FINNAIR	800.950.5000
FRONTIER AIRLINES	800.432.1359
GARUDA	800.342.7832
GULF AIR	888.359.4853
HAWAIIAN AIRLINES	800.367.5320
HARMONY AIRWAYS	866.868.6789
HORIZON AIR	800.547.9308
IBERIA AIRLINES	800.772.4642
ICELANDAIR	800.223.5500
JAPAN AIRLINES	800.525.3663
KLM ROYAL DUTCH	800.374.7747
KOREAN AIR	800.438.5000
KUWAIT AIRLINES	800.621.2175
LAN CHILE	866.435.9526
LACSA COSTA RICA	800.225.2272
LUFTHANSA	800.645.3880
MALAYSIAN AIRLINES	800.552.9264
MALEV HUNGARIAN AIRLINES	800.223.6884
MESA AIRLINES	800.637.2247
MESABA AIRLINES	800.225.2525
MEXICANA AIRLINES	800.531.7921
MIDWEST AIRLINES	800.452.2022
NORTHWEST AIRLINES	800.225.2525
OLYMPIC AIRWAYS	800.223.1226
PACIFIC COASTAL AIRLINES	800.663.2872
PAN AM CLIPPER CONNECTION	866.557.4242
PHILIPPINE AIRLINES	800.435.9725
QANTAS AIRLINES	800.227.4500
ROYAL AIR MAROC	800.344.6726
ROYAL JORDANIAN AIRLINES	800.223.0470
ROYAL NEPAL	800.266.3725
RYAN INTERNATIONAL AIRWAYS	800.727.0457
SCANDINAVIAN AIRLINES	800.221.2350
SINGAPORE AIRLINES	800.742.3333
SKYSERVICE	800.701.9448
SOUTH AFRICAN AIRLINES	800.722.9675
SUN COUNTRY	800.359.6786
SPIRIT AIRLINES	800.772.7117
SWISS INTERNATIONAL AIRLINES	877.359.7947
TACA AIRLINES	800.535.8780
THAI AIRWAYS	800.426.5204
UNITED AIRLINES	800.241.6522
UNITED EXPRESS	800.241.6522
US AIRWAYS	800.428.4322
VIRGIN ATLANTIC	800.862.8621
WESTJET	800.538.5696